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General Information
The Service is operated by Quatro Four Retail Pty Limited ("Quatro", "we", "us" or "our").
This Privacy Policy forms part of our Terms of Use set out above and should be read in conjunction with them. All words and expressions defined in the Terms of Use shall have the same meaning when used in this Privacy Policy. This Policy has been developed to ensure compliance with the National Privacy Principles under the Privacy Act 1988 (Cth), as amended by the Privacy Amendment (Private Sector) Act 2000 (Cth).
Collection and Use of Information
The types of personal information that we collect from you will depend on the circumstances of collection and on the type of service you request from us. However, we will only collect personal information from you that we require to carry out our business functions or activities and for related purposes such as improving and marketing our products and services. This information will generally include your name, address and contact details. If we supply you with the Service it may include financial information, such as bank account or credit card details which we will collect for the purpose of paying rebates or billing and when you use the Service we may hold information about your financial status and transactions that you enter into when using the Service.
We will collect this information from you when you complete the enrolment form on the site. We may also collect personal information from you over the telephone, when you send us correspondence (whether by letter, fax or email) or when you have personal contact with us. Occasionally we may collect personal information about you from third parties such as our trade partners or market research companies.
Please note that some of the information that we request is essential for us to enable you to use the Service. Other types of personal information we collect will help us to profile the users of the Service so that we may improve and market our products and services.
We take reasonable steps to ensure that your personal information is accurate, complete, and up-to-date whenever we collect or use it.
If the personal information we hold about you is inaccurate, incomplete or out-of-date, please contact us and we will take reasonable steps to correct our records.
Disclosure of Information to Third Parties
We may disclose the personal information you have given us to other organisations. These organisations may include our trading partners, and companies who supply products and services via the Service.
We will only disclose information about you when it is necessary for our business functions or activities or for related purposes.
Other than the above, we will not disclose your personal information without your consent unless disclosure is either necessary to prevent a threat to life or health, authorised or required by law, reasonably necessary to enforce the law or necessary to investigate a suspected unlawful activity.
Disclosure of Information to Other Countries
Please note that to fulfil the purposes set out in this Privacy Policy we may disclose personal information about you to our trading partners, participating retailers or suppliers, or other companies within the Quatro group of companies, that are based in foreign countries. By using and continuing to use this Service, you consent to the disclosure and/or transfer of personal information about you by us in the manner described above.
Access
We will consent to any reasonable request by you to access the personal information that we hold about you unless there is an exception under the National Privacy Principles. We may charge a reasonable fee to provide you with the information.
If you do access the information, and you find that it is not accurate, complete or up-to-date, please let us know and we will make all necessary corrections.
If you wish to gain access to your personal information or make a complaint about a breach of your privacy or if you have any query on how your personal information is collected or used, please feel free to call the Quatro Helpdesk on 1300 782 876 and ask to be connected to the Quatro Privacy Officer. Alternatively, written comments, enquiries or complaints may be mailed to PO Box 453 Kingsford NSW 2032, or emailed to quatroadmin@quatro.com.au marked "Attention: Quatro Privacy Officer".
Security
We will take all reasonable steps to ensure that the information you have given us is protected from unauthorised access, modification or disclosure. Currently, we employ a variety of generally accepted security measures to protect the data, ranging from physical control (e.g., access cards), to logical controls (e.g., firewalls) to protect against any loss, misuse, alteration, or destruction of the personal details of any named contact for a User held by Quatro.
Changes to our Privacy Policy
We may amend this Privacy Policy as our business requirements or the law changes. Any changes to this Privacy Policy will be updated on http://www.quatro.com.au, so please visit our Site periodically to ensure that you have our most current Privacy Policy.
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